Privacy Policy
Last Updated: July 2026MindFuel Mental Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mindfuelmentalhealth.com(the "Site"), or use our online contact and scheduling forms.Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Website Visitor Data vs. Protected Health Information (PHI)
It is important to understand the difference between how we handle website data and how we handle your medical records:Website Visitor Data: This policy governs the information we collect on this website (such as contact forms, cookies, and traffic analytics).Protected Health Information (PHI): Any medical or clinical information you provide to us as an established patient is strictly protected under federal law by the Health Insurance Portability and Accountability Act (HIPAA). Our handling of medical records is governed exclusively by our separate HIPAA Notice of Privacy Practices, which is provided to all patients during clinical onboarding.
2. Information We Collect
We may collect information about you in a variety of ways when you interact with our Site:
A. Personal Data
Personally identifiable information you voluntarily give to us when you fill out a contact, scheduling, or inquiry form on our Site, including:NameEmail addressPhone numberPreferred clinic location (St. Petersburg or Clearwater)Any brief comments or messages you submit⚠️ Security Note: Please do not submit highly sensitive personal medical history, psychiatric symptoms, or urgent clinical requests through our website contact forms. These forms are intended for general scheduling and inquiries only.
B. Derivative & Analytical Data
Information our servers automatically collect when you access the Site, such as:Your IP address and browser typeYour operating systemThe pages you view on our Site and the dates/times of your visitsThe website that referred you to our Site
C. Cookies and Tracking Technologies
We may use cookies, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your user experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings.
3. How We Use Your Information
We use the information we collect via our website to:Respond to your inquiries, schedule appointments, and provide customer support.Optimize, monitor, and analyze the performance and usage of our website.Deliver, maintain, and improve our local SEO and site navigation.Prevent fraudulent transactions and protect the security of our digital platform.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share website data only in the following limited circumstances:Third-Party Service Providers: We may share data with trusted third parties who perform services for us or on our behalf (such as website hosting, analytics platforms, or our secure HIPAA-compliant electronic health record system).By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate potential violations of our policies, or to protect the rights, property, and safety of others.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you transmit to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Children's Privacy (COPPA)
We offer pediatric and adolescent psychiatric services; however, our website is intended for use by parents, guardians, and adults. We do not knowingly collect personal data from children under the age of 13. If you become aware that a child under 13 has provided us with personal data, please contact us immediately so we can delete the information.
7. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy at the top of this page. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:MindFuel Mental HealthEmail: info@mindfuelmentalhealth.comPhone: (727) 223-1579Main Office: 4140 5th Ave N, Suite A, St. Petersburg, FL 33713